The GP Patient Survey 'Your doctor, your experience, your say' was completed in March 2008. Ipsos MORI collated the data from the responses returned by our patients and we are pleased to publish the results of our questionnaires:
|
Access Domains |
Satisfaction Rate |
|
48 hour access to GP |
79% |
|
Advance booking |
52% |
|
Telephone access |
90% |
|
Appointment with specific GP |
70% |
As a Practice we strive to achieve a high standard of medical care for our patients in a health service where there are ever-competing demands on our resources. We place a great value on our relationship with our patients and are reassured by these results. They are a starting point and we are not complacent. We listen to our patients and are working continuously to improve our performance across all areas of patient care.
A national announcement with publication of the full results can be found on the Department of Health website dh.gov.uk
